Cancelamento e reembolsos
Última atualização: 13 novembro 2026
This policy explains how to cancel OddLynx Pro and when you get your money back. It is part of our terms of service.
Cancelling a subscription
- Cancel at any time from your account, under Manage billing. You can also cancel through Link (the Stripe service your purchase was sold through, at link.com) or by writing to support@oddlynx.com.
- After cancelling you keep Pro until the end of the period you already paid for. You are not charged again.
- Cancelling during the free trial means you pay nothing.
Your 14-day right of withdrawal
If you are a consumer, you can withdraw from a purchase within 14 days without giving a reason. This covers the first payment of a subscription (the first charge after a free trial, or the first charge when there is no trial) and a lifetime purchase. Write to us within 14 days of the payment and we refund it in full, and your Pro access ends.
Renewals
Renewal payments are not refunded, because you can cancel before any renewal and keep access until the end of the paid period. We send a reminder before yearly renewals. If a renewal was charged by mistake, or the law where you live gives you a right to a refund, write to us and we will refund it.
Changing plan
When you switch between the monthly, 6-month and 12-month plans, Stripe credits the unused part of your current period against the new plan.
How to ask for a refund
Write to support@oddlynx.com from the e-mail address of your account and tell us the date of the payment. Refunds go back to the payment method you used, normally within 5 to 10 working days depending on your bank. Link support can also handle refund requests for purchases sold through Link.
If something went wrong, please contact us before disputing a payment with your bank: it is quicker for you and we answer every message.